First, ensure that your username and password are entered correctly—remember, passwords are case-sensitive, so make sure you've used uppercase and lowercase letters in the right places. If you still face trouble, try this:
- Reset Password: Click here to understand how you can reset your password.
- Alternative Sign-In: If you suspect that you might be using different credentials, such as those from your Google, Facebook, or Apple account, try signing in with those methods.
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Note: Signing in with Google is not the same as choosing to sign in with email and then entering your Gmail address. |
If you try those options and still face trouble signing in, please contact us through our support center.